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Privacy Policy

This policy sets out how we use any personal data that we collect from you, or that you provide us.


This policy sets out how we use any personal data that we collect from you or that you provide us. Please read this policy carefully to understand how we will use your personal data. By using our site you agree that we may process and use your personal data in accordance with this policy.

Who collects and controls personal information and data?

Your data is collected and controlled by Old Spitalfields Market Ltd.
Office address: 65 Brushfield Street, E1 6AA

If you have questions or complaints regarding our privacy practices or this notice, or would like to exercise your privacy rights please contact our Data Protection Officer via email (add link) or by post to: Data Protection Officer, Old Spitalfields Market Ltd, 65 Brushfield Street, E1 6AA

How do we collect personal data?

We may collect and process the following data about you:
Information you give us on-line, by email, phone or in person. via CCTV recordings.
Information you give us when entering a competition or by attending an event.

(Read about our use of CCTV at the end of this document)

Who do we collect data from?

We collect data from Wifi users, visitors, suppliers, customers, subscribers, business partners, traders and retailers.

What data is being collected?

Information you give us:

Information we collect may include: email, names, address, date of birth, gender, social media handles, website address, business information such as job title, VAT number, tax code, and any details you may additionally supply us with.

Information we may collect from your device:

We may also automatically collect details about your visit to the site; including time, date, entry point. This information does not identify any individual or device.

How will the information be used?

To respond to any emails or communications that you have sent to us.
When you have consented to receive marketing communications from us to: Send you newsletters and details of events, promotions, offers and other marketing or promotional information which we consider may be of interest to you.

To improve the visitor experience of the Market.

We will only send you marketing emails or contact you if you give us your clear, informed and unambiguous consent or if you have already agreed to be on one of our mailing lists.

Every message we send you will give you the option to opt-out of receiving any further communication from us.

 What is the legal basis for processing the data?

To pursue or protect the legitimate interests of Old Spitalfields Market Ltd. (Legitimate interests include promotion of commercial interests, market trading, market events, venue hire and retail leasing.)

To meet the legal and statutory compliance obligations of Old Spitalfields Market Ltd.
Where we are acting in the public interest.
Where you have given clear, informed and unambiguous consent.

Where do we process this information?

Old Spitalfields Market ltd, 65 Brushfield Street
With our data service providers.

Will the data be shared with any third parties?

We may disclose your personal information within our own group companies and joint venture partners.
We may from time to time share your personal data with third parties working on our behalf, but only those who comply strictly with our instructions and have in place the appropriate organisational and technical safeguards, or if we are required by law to do so.

How long will your personal data be stored for?

We will store your personal data for as long as is necessary for the relevant activity or purpose. As long as is set out in our contract with you.

Or until such time as you request to be removed from the mailing list.

Is your information safe?

It is important to us that your personal information is kept secure. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Old Spitalfields Market Ltd cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

What rights does the data subject have?

By Law you have the right to request access to your personal information and to receive a copy of any information we hold about you. You have the right to check we are processing the information lawfully. You have the right to correct the information we hold about you. You have the right to erase personal information we hold about you. You have the right to object to the processing of personal information.  You have the right to withdraw your consent for future processing of information at any time.

How can the data subject raise a complaint?

If you wish to raise a complaint or to exercise any of the rights set out above, please do so by contacting our data protection officer:

You also have the right to complain to the Information Commissioners Office (ICO)

Changes to this policy.

We may change this Privacy Policy in the future. Please check this Privacy Policy each time you use our site.  By using our site you accept and agree to the Privacy Policy available for viewing from our site at that time.


We use the following type of cookies on our site:

– “Google Analytics” and  cookies (a web analytics service provided by Google, Inc). Google Analytics cookies allow us to recognise and count the number of visitors to our site and to see how visitors move around the site (in particular, what pages of our site are being visited). This helps us to improve the way our website works.

– “Facebook” ad network cookies.

Most web browsers allow you to alter the settings used for cookies and to disable and enable them as you require. To delete or stop cookies being placed on your computer, refer to the help menu on your web browser.  Please note however that blocking cookies may reduce the functionality of our site or prevent access to some sites. Further information on cookies and more detailed advice on how to disable and enable them can be found at



Closed circuit television (CCTV) cameras are in operation 24 hours a day on this site. Video images of you may be recorded.

CCTV cameras are located at entrances and strategic points throughout the Old Spitalfields Market premises.

CCTV is used for the prevention, investigation and detection of criminal activity and to promote public safety.

Our duty is to ensure your personal safety and security and we are acting in the public interest in maintaining constant recorded surveillance of this site.

The images are recorded centrally and held in a secure location. Access to, and disclosure of, images recorded on CCTV is strictly controlled.

On request, we may share images with the Police for crime prevention and investigation. Recordings can be used in a court of law.

All CCTV recordings are deleted and overwritten on a recycling basis and are not held for more than 30 days. Images may be retained for a longer period where a law enforcement agency is investigating a crime.

You have the right on request to receive a copy of CCTV images of yourself if you are recognisable from these images but not of those of other people and not if it would prejudice the prevention or detection of crime.

You have the right to request deletion of these recordings, but we may have legal reasons to refuse your request.

All requests should be sent to:

The CCTV system is owned and managed by the OSM Ltd. Any enquiries or complaints relating to the system should be addressed to: or by telephone: 020 3946 3754.